FAQs

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📩 Here’s how it works:
Send us a message via Messenger and our support team will take care of your request as soon as your message is read.

🔐 Important: Already have a Tipico account?
Then log in first so we can help you quickly and efficiently.

Yes – you can lower your limit at any time, and the change takes effect immediately.

If you want to increase your limit again, the waiting period of 8 x 24 hours will apply once more.

The waiting period of 8 x 24 hours is legally required and is in place to protect you.

Only after this period has passed will the limit increase become active. Shortening this period is not possible.

You can lower your limit at any time – the reduction takes effect immediately. If you later request another increase, the 8 x 24 hour waiting period will start again.

A self exclusion via OASIS applies nationwide and can only be lifted by the Regierungspräsidium Darmstadt (German Gambling Authority).

An account closure, on the other hand, only affects your Tipico account.

No – unless explicitly stated otherwise, your bet refers only to regular time. This means 90 minutes plus stoppage time.

Extra time and penalty shootouts are not automatically included.

If you want to bet on events during extra time or a penalty shootout, you’ll find separate betting markets for that. These are clearly labeled and can be selected individually.

Need help? Our Support Team is here for you – fast, reliable, and always available.

❗️There are several reasons why a bet on your Tipico Sport account may be declared void. Here are some common cases:

  • The event is interrupted, postponed, or cancelled and cannot be resumed or replayed by the end of the following day (based on the original start time).
  • A tennis match ends due to injury, retirement, or disqualification.
    ℹ️ Exception: In some tennis tournaments, bets remain valid until the match is officially completed.
  • Goalscorer bets: If the selected player is not on the field at kick-off, the bet is declared void and settled at odds of 1.0.
  • Incorrect match information from third-party providers, such as:
    • Wrong team pairing
    • Incorrect start time
    • Incorrect odds

❗️ If a match is cancelled, abandoned, or declared void, your bet on your Tipico Sport account remains valid if the match is resumed or replayed by the end of the following day (calculated from the original start time) – regardless of whether it takes place at the original venue or a neutral location.

❗️ If the match is not resumed or replayed in time, your bet will be voided and your stake will be refunded to your Tipico Sport account.

ℹ️ Good to know: Bet types that were already decided at the time of the interruption (e.g. Set Winner, Point Winner, Over/Under) remain valid and will be settled as usual.

Verifying your Tipico account is a key step to unlock the full experience. Only with a verified account can you access all features, including withdrawals.

Here’s how to verify your Tipico account:

  1. Log in
    Sign in using your Tipico Sport account credentials.

  2. Start the verification process
    Navigate to your account settings (My Account > Verify Account).

  3. Upload your documents
    Provide the required documents, such as a valid ID (passport or national ID card) and a proof of address (utility bill or bank statement).

  4. Wait for confirmation
    Our team will review your documents. Verification may take some time, and you’ll receive an email once it’s completed.

ℹ️ Why is verification required?

Full verification is a legal requirement and ensures the security of your account. Once verified, you can:

  • Withdraw your winnings
  • Access all bonus offers
  • Place bets without restrictions

Pro tip: Have your documents ready to speed up the process.

Need help? Our Support is here for you anytime.

Account verification is legally required – and it’s there to protect you.

It ensures that you are of legal age and that your personal details are accurate. Only with a verified account can you make deposits, withdrawals, and access the full Tipico Sports Betting experience.

Here’s how it works:

  1. Log in to your account
  2. Go to Account Verification in your profile
  3. Follow the step-by-step instructions

It only takes a few minutes – fast, secure, and easy.

Try the following steps:

  1. Close the app completely
  2. Clear the app cache
  3. Restart your device
  4. Check if you have the latest version installed

💬 If the issue persists, our Support Team is here to help – fast, reliable, and friendly.