What Is the Inactivity Fee and How Can You Avoid It?

If you don’t log in for 365 days, a monthly inactivity fee of up to €5 may be deducted from your account balance. Don’t worry – your balance will never go negative.

📩 Will You Be Notified?

Yes! We’ll inform you in advance through dedicated CRM lifecycle communications before any deduction happens.

✅ How to Avoid the Fee:

Just log in – a single login is enough to stop the inactivity fee.