If your deposit is not appearing in your Tipico account, we need a payment confirmation to review the transaction and make sure it can be correctly assigned. In some cases, the amount may be refunded automatically — for example if:
the credit card was not verified, or
the deposit was made under a different name
To help us process your request quickly, please send us a deposit proof directly via Messenger.
1. Bank Transfer – Required Information
If you deposited via bank transfer, please send a screenshot of your bank statement showing:
IBAN
Amount
Date and time of the transaction
Transaction ID / Reference
➡️ All details must be clearly visible to ensure quick processing.
2. Apple Pay – Required Information
If you deposited via Apple Pay, please provide a screenshot of the Apple Pay transaction details. Make sure the following are visible:
Cardholder’s name
Amount
Date and time
Last digits of the card used
Apple Pay Transaction ID
Where to find it: iPhone → Wallet → select card → Latest Transactions → tap the transaction → Details
3. Credit Card – If applicable
If your deposit was made using a credit card that was not verified, the amount may appear as pending (pre‑authorised) and will later be released by your bank.
In this case, please include a screenshot showing:
