To ensure your account information remains accurate and up to date, you may be asked once a year to review and confirm your personal details.
When does it take place?
Once every year, you will see a notification after logging in asking you to confirm or update your information.
What happens if you do not complete the data confirmation?
If the data confirmation is not completed within 365 days, your account will be deactivated and the message “Data accuracy check pending” may be displayed.
You can reactivate your account by completing the data confirmation during your next login.
How do I complete the check?
Log out of your account completely.
2. Log in again.
3. Review the information displayed.
4. Confirm or update your details in the notification window.
Once completed, you can continue using your account as usual.
What happens after the data confirmation?
If your details are successfully confirmed:
Your account remains active.
The next confirmation will be due in 365 days.
If your details cannot be confirmed:
Your account will be deactivated.
Your verification status will be reset.
You will need to complete the full verification process again using our online verification tools.
💡 Tip: Keep your personal information up to date to ensure your account remains active and you can continue playing without interruption.
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